Help with your next mockup.

Make the most of Bezel Studio: Mockup Maker on iPhone, iPad and Mac. Find a quick answer below, or get in touch.

Email support

Common questions

How do I add a screenshot, photo or video?

On iPhone or iPad, open Tools and choose the Photos library or Files option. You can also send one image or video to Bezel Studio from another app’s Share menu. If it stays in the Share sheet, close the sheet and open Bezel Studio to pick up the saved import.

On Mac, use Import to choose a file in Finder, or drag your image or video into the preview. Bezel Studio copies your selected file locally so your original remains unchanged.

Can I paste a screenshot from the clipboard?

Yes. Copy an image, then use the Paste control on iPhone or iPad. On Mac, choose Import → Paste Screenshot, or click the preview and press Command-V. The pasted screenshot uses your current layout, background and watermark.

Where do I find device frames?

Frames are included in the app. Open the device library to browse by family or search for a model, finish or orientation. Select a frame to use it with your current media.

Bezel Studio can suggest frames for known screenshot dimensions. Some models share the same dimensions, so you may need to choose the matching model yourself.

How do I rotate the screen with its frame?

Choose a supported frame’s Portrait or Landscape orientation under Canvas → Device. Enable Sync orientation to rotate the screenshot or video with it. You can also rotate the screen content manually in Screen controls.

Scale to Fit shows the whole image inside the screen; Scale to Fill fills the screen and may crop the edges. Adjust screen zoom and position to fine-tune the result.

Can I add my own background or watermark?

Yes. Under Canvas → Background → Image, choose a background from Photos or Files on iPhone and iPad, or a file on Mac. Mac also offers a Desktop option that uses a still image of your wallpaper.

Use Add Watermark to select your logo or image, then adjust its size, opacity, alignment and margin. A transparent PNG works well when you want only the logo visible.

How do I save a layout as a preset?

Open Presets → Save Current Layout and give it a name. A preset keeps the frame, canvas, background, watermark, screen placement and export settings. Applying it keeps the screenshot or video you are currently working on.

Use the preset’s options to rename, update or delete it. Presets are stored locally on each device.

How do I export with a transparent background?

Choose Transparent under Background. Use PNG for a still image, or HEVC with Alpha for transparent MOV video. Mac also offers ProRes 4444.

H.264 and ordinary HEVC require an opaque background. Some viewers display transparency against black or white, and many social apps remove it. Inspect the original export in an editor that supports alpha.

Can I choose 4K or a custom export size?

Yes. Choose HD or 4K, or enter custom canvas dimensions. The maximum canvas is 8192 pixels per side and 40 megapixels in total. Video dimensions must be even, and available export sizes depend on the device and codec.

PNG encoding is lossless. Adding a frame to video creates new pixels, so the finished video is encoded into a new file. The original file remains unchanged; the export is not an uncompressed copy of it. This version renders in 8-bit sRGB/SDR.

How do I use Siri or Shortcuts?

Open Siri & Shortcuts from Tools or Import. In Shortcuts, add Create Screenshot Mockup after an image action, then add Quick Look, Save or Share. Name the shortcut and ask Siri to run it.

System version 27 also offers Find Device Frames and Open Device Frame. Siri and Visual Intelligence availability depends on compatible hardware, language, region and system settings.

Where is my media stored?

Your imported media and saved layouts are stored locally by the app. No account is required and Bezel Studio does not upload your media to a developer-operated server. Files you choose to share, system backups and cloud file providers are handled separately. Read the privacy policy for storage and deletion details.

Still need a hand?

Email info@abdullah4.ai with your device model, system version and the steps that led to the issue. For export issues, include the chosen format and dimensions.

Only include screenshots or media you are comfortable sharing. If you are using TestFlight, you can also send feedback through TestFlight.

Bezel Studio: Mockup Maker is developed by Abdullah AlRashoudi in Saudi Arabia.

Requires iOS or iPadOS 26 or later, or macOS 26 or later.